PALACE HOTEL, A LUXURY COLLECTION HOTEL, SAN FRANCISCO, San Francisco – Your ideal downtown stay
Hotel Overview
Palace Hotel, A Luxury Collection Hotel, San Francisco - Historic luxury hotel with indoor pool near Union Square
Located in downtown San Francisco, the Palace Hotel opened in 1909 and features remnants of the Barbary Coast. The hotel includes two restaurants: The Garden Court, known for its Signature Tea service and Sunday City Brunch, and the Pied Piper bar with a Maxfield Parrish painting. Amenities include a heated indoor pool, a 24-hour fitness center, valet parking, and concierge services. The property is a short walk from Union Square, Chinatown, and the Ferry Building Farmers Market. Public transit connections, including BART trains to the airport, are available nearby.
Additional perks of the hotel
Complimentary wine and cheese receptions daily from 5pm to 7pm
Grab-and-go food and beverage service at the Garden Court Lounge
The Battery event space hosting talks and performances
Free PresidiGo shuttle bus to downtown
Electric car charging station
Multilingual staff (English, Spanish, Chinese, Japanese, French)
Accessible features including roll-in showers and TTY/TTD compatible rooms
Rooms
Rooms feature individually controlled air-conditioning, tufted leather headboards, and a color palette of grey, light blue, soft plum, and cream. Amenities include a Geneva sound system, Nespresso machine, 60-inch TV with device connectivity, and Master & Dynamic Bluetooth headphones. Select rooms offer city views. Bathrooms include free toiletries, bathrobes, and slippers.
Other conveniences
Ironing facilities and trouser press
Mini-bar and sitting area
Flat-screen TV and carpeted floor
Wine/champagne offered in some rooms
Digital check-in and mobile key
Wake-up calls and turndown service
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Solarium
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel was a mixed experience. The rooms were very spacious with a king bed and a large bathroom, including a separate shower and bath. However, cleanliness was a big issue as the room was incredibly dirty with visible dust and hairs. The service was a hit-or-miss with helpful and courteous staff but also with instances of inefficiency and arrogance. The location was convenient, with easy access to public transport, but there were concerns about the condition of the property and the need for new caretaking. The dining experience was enjoyable with substantial options, but inconsistencies in pricing were noted.
The hotel has classic and spacious rooms that are super comfortable, but there was a shortage of clean rooms during my stay. The service was exceptional with helpful and friendly staff, especially at the front desk and valet parking. The location is perfect for exploring SoMa, the Ferry Building, and Union Square on foot, with great accessibility to public transport. The dining experience was decent, catering more to frequent stayers, and the facilities were in line with a 5-star hotel.
I had a mixed experience at this hotel. The rooms were spacious and included a desk, extra chair, and a beautiful, large bathroom with high ceilings, providing room to spread out. However, the parking was terrible, the hotel looked sad, and there seemed to be a shortage of staff at times.
My stay at the hotel was nice and bright, with clean rooms that were spacious and super comfortable. However, there were some noise issues that came up occasionally. The service was exceptional, with super nice and attentive staff, offering beautiful interiors and a perfect location for shopping and exploring the downtown area. The location was great for sightseeing, with easy access to public transport and key spots like Union Square. The dining experience was just okay for the price, offering a sociable atmosphere but lacking value for money. Overall, a pleasant stay with a few minor hiccups.
My stay at the hotel was overall pleasant. The rooms, while comfortable, were smaller than expected and didn't have the promised view of Market St It's essential to double-check this before check-in. On the bright side, the rooms had blackout curtains which ensured a good night's sleep.
I had a wonderful stay at the hotel. The rooms were very spacious and perfect for the four of us. The service was attentive and helpful in suggesting great places to eat nearby. The location was fantastic, being centrally located and convenient for exploring the city. The dining experience in the historic Garden Court was substantial, and I enjoyed every bite. The facilities were well-appointed and added to the overall comfort of my stay.
I had a lovely stay at this hotel with small yet beautiful rooms that seem worth the price. The environment is fantastic with beautiful high ceilings, tall columns, and great lighting. However, the frontage on Market St might not be for everyone. The service was impeccable with the manager even apologizing profusely for any inconvenience. The location is perfect, close to everything on Market St and near the financial district. The dining experience was exceptional with a variety of options but maybe a bit pricier than we planned. Overall, a wonderful stay with minor considerations.
The hotel offers spacious and well-decorated rooms with a nice bathroom and large TV, overlooking the market street. The service is wonderful and accommodating, with staff trying their best to meet guests' needs. The location is great, being close to the financial district and just 10 minutes from Union Square. The dining experience, while in a nice lobby, could have more affordable options for a luxury hotel.